FAQ and Troubleshooting
Frequently Asked Questions and troubleshooting topics
- I can’t verify my identity when accepting an Instant Payout, what do I do?
- I can’t add my card when trying to accept an Instant Payout.
- What cards do you support for Instant Payouts?
- How long does it take for Instant Payout funds to arrive in my account?
- I am receiving a card linking error. What do I do?
- I should have received my Instant Payout funds by now, but nothing has posted to my account. Now what?
- How do I change my auto-deposit card or phone number?
- Can you push funds to an account that is overdrawn or does not have a balance?
- How do you push funds to my account?
- My Instant Payout expired.
- Is my card information secure?