Skip to main content
Help Center Help Center home page
Submit a request
Sign in Menu
  • The Team
  • Our Services
  • Join In
  • Blog
  • Submit a request
  1. Help Center
  2. Information on Loyalty Point Conversion
  3. FAQ and Troubleshooting

FAQ and Troubleshooting

  • When will I receive an offer?
  • Are there specific merchants I need to shop at to be eligible for an offer?
  • I have never redeemed an offer am I opted out?
  • How do I unenroll from the program?
  • I received an offer but did not redeem, but my loyalty account balance shows those points were deducted from my account.
  • My card was lost/stolen/replaced, do I need to re-enroll in the Loyalty Program?
  • Will opting out of Loyalty Point Conversion opt me out of all loyalty communications?
  • Can I opt out of Email offers and only receive SMS offers?

© Theme by Customer Support Theme. All rights reserved.