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  1. Help Center
  2. Instant Payout or Virtual Prepaid Card FAQs
  3. Instant Payout FAQs

Instant Payout FAQs

Frequently Asked Questions regarding your direct to debit Instant Payout

  • I can’t verify my identity when accepting an Instant Payout, what do I do?
  • I can’t add my card when trying to accept an Instant Payout. What should I do?
  • How long does it take for Instant Payout funds to arrive in my account?
  • How do I change my auto-deposit card or phone number?
  • Can you push funds to an account that is overdrawn or does not have a balance?
  • How do you push funds to my account?
  • My Instant Payout expired.

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