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  2. Instant Payout or Virtual Prepaid Card FAQs

Instant Payout or Virtual Prepaid Card FAQs

This content contains information related to your direct to debit instant payout or your digital prepaid card from your employer or a company

Digital Prepaid Card FAQs

  • Why am I getting an error when trying to authenticate?
  • Why is my Prepaid Card getting declined?
  • How do I load my Prepaid Card into my Wallet and make a purchase?
  • What is a Virtual Prepaid Card? Who is Payouts Network and Dash Solutions?
  • Other Questions?
  • Why is my account Suspended?
See all 15 articles

Instant Payout FAQs

  • I can’t verify my identity when accepting an Instant Payout, what do I do?
  • I can’t add my card when trying to accept an Instant Payout. What should I do?
  • How long does it take for Instant Payout funds to arrive in my account?
  • How do I change my auto-deposit card or phone number?
  • Can you push funds to an account that is overdrawn or does not have a balance?
  • How do you push funds to my account?
See all 7 articles

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