FAQ and Troubleshooting
- I need to change my linked card or I am unable to link my card
- How do I redeem my voucher? Where can I redeem my voucher?
- I did not receive a Statement Credit. What should I do?
- Is my card information safe? Why do you need my card number?
- How do I run my card as credit?
- My voucher expired, what do I do?
- I do not have a U.S.-issued credit or debit card. Can I link my card to the Voucher?
- How long does it take to receive my statement credit?
- I was expecting a different voucher value or multiple vouchers. Who do I contact for help?
- Can I redeem a voucher on a debit card that is overdrawn or does not have a balance?
- What is a Digital Voucher?
- Are there any fees associated with redeeming my Voucher?